Privacy Policy

Last updated: January 1, 2025

This Privacy Policy constitutes a legally binding agreement between you and ViralScriptify LLC ("ViralScriptify," "Company," "we," "us," or "our") and governs the collection, use, processing, and disclosure of personal information obtained through your use of our AI-powered script generation platform and related services (collectively, the "Services").

By accessing or using our Services through viralscriptify.com or any associated applications, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with these practices, you must discontinue use of our Services immediately.

For inquiries regarding this Privacy Policy, please contact our Privacy Officer at contact@viralscriptify.com.

1. INFORMATION WE COLLECT

1.1 Information You Provide Directly

We collect the following categories of personal information that you voluntarily provide:

Account Registration Data:

• Full legal name
• Email address
• Account credentials (passwords are encrypted using industry-standard methods)
• Billing information (processed through PCI-compliant third-party processors)
• Company name (if applicable)

Service Usage Data:

• Script generation prompts and parameters
• Generated script outputs (retained only upon your explicit instruction to save)
• Project names and organizational data
• User preferences and customization settings
• Communication records with our support team

1.2 Information Collected Automatically

Our systems automatically collect certain technical information:

• IP addresses and geolocation data (country/region level only)
• Device identifiers and browser fingerprints
• Browser type, version, and language settings
• Operating system and platform
• Access times and referring URLs
• Session duration and interaction patterns
• Performance metrics and error logs

1.3 Cookie and Tracking Technologies

We employ strictly necessary cookies for:

• Session management and authentication
• Security and fraud prevention
• Load balancing and performance optimization

Analytics cookies are deployed only with your consent to:

• Understand usage patterns
• Improve service functionality
• Measure marketing effectiveness

2. HOW WE USE YOUR INFORMATION

2.1 Primary Purposes

We process your personal information for the following lawful purposes:

Service Delivery (Contractual Necessity):

• Processing script generation requests through our proprietary AI engine
• Managing user accounts and authentication
• Providing customer support and technical assistance
• Processing payments and managing subscriptions

Legitimate Business Interests:

• Improving our AI algorithms and service quality
• Preventing fraud, abuse, and security threats
• Analyzing aggregated usage data for product development
• Ensuring legal compliance and protecting our rights

With Your Consent:

• Sending promotional communications about new features
• Conducting user research and surveys
• Implementing optional analytics tracking

2.2 AI Processing Disclosure

Critical Notice Regarding AI-Generated Content:

When you submit content to ViralScriptify:

1. Your input is processed through our proprietary AI technology stack
2. Advanced machine learning models analyze your requirements
3. Scripts are generated using computational linguistic processing
4. Output is delivered in real-time without human review

Important Legal Disclaimers:

• All content is computer-generated and requires human review before use
• We make no warranties regarding originality or copyright status
• Generated content may inadvertently resemble existing works
• You assume all liability for use of generated content

3. DATA SHARING AND DISCLOSURE

3.1 Service Providers

We share data with carefully vetted service providers under strict contractual obligations:

Infrastructure Providers:

• Cloud hosting services (SOC 2 Type II certified)
• Content delivery networks
• Database management systems

Business Operations:

• Payment processors (PCI DSS compliant)
• Email communication platforms
• Customer support tools

AI Technology Partners:

• Third-party AI service providers (subject to data processing agreements)
• Natural language processing services
• Machine learning infrastructure

3.2 Legal Disclosures

We may disclose your information when:

• Required by subpoena, court order, or other legal process
• Necessary to protect our rights, property, or safety
• Investigating potential violations of our Terms of Service
• Required for corporate transactions (with appropriate confidentiality measures)

3.3 What We Never Do

We commit to never:

• Sell your personal information to third parties
• Share your script content with other users
• Use your generated scripts for marketing examples without permission
• Allow advertising networks to access your content

4. DATA RETENTION AND DELETION

4.1 Retention Periods

• Account Data: Retained during account lifetime plus 30 days post-closure
• Script Prompts: Processed in real-time, not stored unless explicitly saved
• Saved Scripts: Retained until you delete them or close your account
• Payment Records: 7 years per financial regulations
• Security Logs: 90 days for incident response
• Analytics Data: Anonymized after 13 months

4.2 Data Deletion Rights

You may request immediate deletion of:

• Your entire account and associated data
• Specific saved scripts
• Marketing communication preferences
• Non-essential analytics data

5. SECURITY MEASURES

5.1 Technical Safeguards

We implement enterprise-grade security including:

• AES-256 encryption for data at rest
• TLS 1.3 for data in transit
• Multi-factor authentication options
• Regular penetration testing
• 24/7 security monitoring
• Isolated processing environments

5.2 Organizational Measures

• Background checks for all employees
• Mandatory security training
• Strict access controls and audit logs
• Incident response team
• Regular third-party security audits

5.3 Breach Notification

In the unlikely event of a data breach, we will:

1. Notify affected users within 72 hours
2. Provide detailed information about compromised data
3. Offer credit monitoring if appropriate
4. Cooperate fully with regulatory authorities

6. YOUR PRIVACY RIGHTS

6.1 Universal Rights

Regardless of location, you have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and data
• Export your data in machine-readable format
• Object to certain processing activities
• Withdraw consent at any time

6.2 Jurisdiction-Specific Rights

European Economic Area (GDPR):

• Right to data portability
• Right to restrict processing
• Right to object to automated decision-making
• Right to lodge complaints with supervisory authorities

California Residents (CCPA/CPRA):

• Right to know categories of data collected
• Right to know purposes of data use
• Right to request deletion
• Right to non-discrimination
• Right to opt-out of "sales" (we do not sell data)

Other U.S. States (Colorado, Connecticut, Utah, Virginia): Similar rights apply with state-specific variations. Contact contact@viralscriptify.com for details.

6.3 Exercising Your Rights

Submit requests to: contact@viralscriptify.com

• We respond within 30 days (or as required by law)
• We may request identity verification
• No fee for reasonable requests
• Complex requests may require up to 90 days

7. INTERNATIONAL DATA TRANSFERS

7.1 Transfer Mechanisms

When transferring data internationally, we rely on:

• Standard Contractual Clauses (EU Commission approved)
• Adequacy decisions where applicable
• Your explicit consent for specific transfers
• Binding Corporate Rules for intra-group transfers

7.2 Data Localization

We maintain data processing operations in:

• United States (primary)
• European Union (for EU residents when feasible)
• Your region where required by law

8. CHILDREN'S PRIVACY

ViralScriptify is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we discover such collection, we will delete the data immediately. Parents may contact contact@viralscriptify.com to request removal.

9. AI-SPECIFIC PRIVACY COMMITMENTS

9.1 Ethical AI Principles

• Transparency: Clear disclosure when content is AI-generated
• Privacy by Design: Minimal data collection for functionality
• No Training on User Data: Your content is never used to improve AI models
• Human Rights: Compliance with UNESCO AI ethics recommendations

9.2 Content Processing

• Prompts are processed transiently without persistent storage
• Generated content is ephemeral unless explicitly saved
• No human review of your content unless reported for abuse
• Automated safety filters prevent harmful content generation

10. THIRD-PARTY SERVICES

Our Services may integrate with third-party platforms. Such integrations are governed by those platforms' privacy policies. We are not responsible for third-party privacy practices. Current integrations include:

• Payment processors (Stripe, PayPal)
• Analytics services (with your consent)
• Cloud infrastructure providers

11. UPDATES TO THIS POLICY

We may update this Privacy Policy to reflect:

• Changes in legal requirements
• New features or services
• Improved privacy practices
• Corporate changes

Material changes will be notified via:

• Email to registered users
• Prominent website notice
• In-app notifications

Continued use after notification constitutes acceptance.

12. DISPUTE RESOLUTION

12.1 Informal Resolution

Before initiating formal proceedings, contact contact@viralscriptify.com. We commit to good-faith resolution efforts within 30 days.

12.2 Binding Arbitration

Unresolved disputes shall be settled through binding arbitration under JAMS rules, except where prohibited by law. Class action waivers apply to the maximum extent permitted.

13. CONTACT INFORMATION

14. LEGAL DISCLOSURES

This Privacy Policy is governed by the laws of Delaware without regard to conflict of law principles. Some jurisdictions may provide additional rights not described herein; such rights remain unaffected.